Vacancy ref: SP1496
The role
The Client Onboarding Analyst (COA) is responsible for onboarding new accounts, performing periodic reviews in accordance to Anti-Money Laundering (AML) regulations or as set by internal policies and procedures for the Strutt and Parker Business Lines. The COA will undertake due diligence to understand the AML risks within the non-transactional and transactional client and counterparty relationships to ensure that appropriate Know Your Client (KYC) requirements, fee agreements and other due diligence information are obtained and maintained in accordance with internal and regulatory standards.
The candidate will have previous experience of working in an AML environment and be able to provide a high level of service to both the team and our clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working on their own and as part of a team. This role will support various Residential and Rural UK teams and the Compliance team and includes day-to-day contact with our client vendors/landlords and potential counterparty buyers/tenants.
Key deliverables
• Under direct supervision of the RESI KYC Team Manager, complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas Group’s AML / KYC policies. This will entail performing and recording the results of searches and sanction checks.
• Supporting all Sales and Lettings offices with KYC, proactively resolving ad-hoc queries related to all aspects of AML analysis.
- Regulated: responsible for completing all Regulated KYC transactions (both clients and counterparties).
- Unregulated: Support for offices if there are queries/knowledge gaps.
- Unregulated: Covering for lack of staff (vacant role or OOO).
• Where required, establish and maintain trusted relationships with our clients and counterparties to facilitate and accelerate the on-boarding processes. The majority of these interactions will apply to High Risk / Legal Entities / Wealth Structures.
• Provide guidance and support to the front office with regards to on-boarding polices and account initiation.
• Perform periodic reviews of accounts as required by the onboarding policies.
• Actively participate in developing, testing and implementing new or enhanced CDD processes and other process improvement initiatives as required.
• Proactively resolve queries received from front office and the Compliance Team, highlighting and escalating issues in a timely manner.
• Establish and maintain effective relationships with front office staff and the Compliance Team.
• Provide training and guidance to staff on client onboarding procedures where required.
• Increase awareness with Senior S&P Management and the Compliance team with regards to business processes, local activity, market conditions and the way the business works at the front end.
Person specification
Essential experience
• Demonstrable experience and undertaking client due diligence, including completing independent searches and sanction checks.
• Prior experience interpreting policies and procedures associated with AML regulations.
• Working knowledge of third party global information sources used to complete client due diligence searches
• Excellent written and verbal communication skills.
• Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
• An interest / working knowledge of commercial real estate investment markets (preferred, but not a pre-requisite).
Personal qualities
• Personable and people orientated
• Principled and self-assured
• Strong communicator
• Able to multitask and manage to tight timelines and deliverables.
• Able to prioritize and work in an organized fashion.
• Able to work under pressure and with a heavy workload.
• Extremely detail oriented.
• Open to change and future orientated
• Creative thinker able to make well thought out decisions
• Responsive to clients and colleagues
• Commercially astute
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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BNP Paribas Real Estate HQ, 5 Aldermanbury Square
View OfficeWe celebrate diversity and support all our people to reach their potential, find fulfilment at work and use all their diverse ideas and skillsets to deliver for our clients now, and every day.
We are building an inclusive culture so that we offer a supportive workplace that drives innovation, creativity and results.
We take discrimination very seriously as an organisation, if you want to raise any concerns of discrimination or issues, please email hr.uk@realestate.bnpparibas
Our employee networks
We want to make a career at Strutt & Parker a fulfilling and enriching experience for people from all backgrounds.
We are committed breaking down barriers are driving positive change within our own organisation and our sector. We know that the only way to affect change is to act and we promise to take action.
To find out how we are making improvements towards building a more diverse workforce and an inclusive culture, download our combined Gender & Ethnicity Pay Report.
- 86% of employees feel that the company is an inclusive place to work at and supports diversity (gender, age, ethnic origins, disability, sexual orientation and identity)
- 80% of employees feel they are treated with respect
Community
We know how important it is to many of our employees to be able to give back to their communities by supporting charities through volunteering and fundraising.
Every member of staff has one day each year to volunteer, either through one of our events or in their local community, for a cause they are passionate about. For those raising funds, you may be eligible for BNP Paribas’ matched funding which could see your charity fundraising pot topped up.
Employee Networks
Everybody at Strutt & Parker has access employee networks that are open to all, and we encourage all people to collaborate and connect with each other:
- MixCity - gender equality network
- Ability Network - raises awareness of disability related issues
- Early Careers Network - provides support to employees in the early stages of their careers, engaging them to feel more connected with the business as well as creating a sense of community
- Pride - creating a supportive working environment where colleagues, customers and clients from the LGBT+ community feel safe, respected and valued by all
- Multicultural - focuses on creating an inclusive environment by recognizing and celebrating the diverse cultures and traditions of our workforce
- Parents & Carers - helps create an effective support infrastructure to working families