Vacancy ref: SP1409
The role
An exciting opportunity for an experienced Senior Lettings Negotiator to join our expanding and successful Estate Agency team in Knightsbridge covering Knightsbridge, Belgravia, Mayfair & Chelsea (with opportunities to transact network wide). This opportunity would suit a self-starting, highly motivated, individual seeking a career changing opportunity. This role offers career progression and a chance to excel at the top end of the property industry. Working within a multi-disciplinary flagship office.
Responsibilities
• Accompany viewings with applicants whilst building rapport to maximise opportunities
• Deal with telephone and email enquiries from applicants and landlords
• Register enquiries and arranging appointments for both applicants and new landlord stock opportunities
• Negotiating lettings pro-actively and concisely
• Generate a targeted number of viewings per week
• Register new applicants
• Dealing with tenancy progression to ensure smooth transactions
• Clear understanding of current legislation
• Function well within a team environment to maximise opportunities for the team, office and wider business
• Engaging with and actively seeking new client opportunities
• Sell all company services strongly and ethically to generate new and repeat business
• Demonstrate a successful track record in meeting and exceeding targets
• Develop relationships and work closely with clients through meetings to secure future instructions/business
• Offer a first-class level of customer service at all times
• Proficient use of company systems and databases for cross referral opportunities
Person specification
Key Skill
• Excellent negotiating skills and rapport building skills
• Highly motivated to uncover new and untapped opportunities
• Pro-active positive attitude and engaging manner
• Lateral thinker
• Possess a composed manner in order to be able to work under pressure
• Good time management and ability to prioritise workloads
• Ability to meet deadlines
• Accuracy and attention to detail
• Excellent telephone manner and client facing skills
• Excellent communication skills - must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
• Confident manner with clients and the team
• Microsoft Office and Excel to a good level
• An understanding of confidentiality issues and the use of discretion
Experience
• Proven track record of working in PCL
• Proficient in the use of Word, Excel & PowerPoint
• Previous negotiation experience
• Previous experience of working to deadlines
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Read moreCity of London Estate Agents
BNP Paribas Real Estate HQ, 5 Aldermanbury Square
View OfficeWe celebrate diversity and support all our people to reach their potential, find fulfilment at work and use all their diverse ideas and skillsets to deliver for our clients now, and every day.
We are building an inclusive culture so that we offer a supportive workplace that drives innovation, creativity and results.
We take discrimination very seriously as an organisation, if you want to raise any concerns of discrimination or issues, please email hr.uk@realestate.bnpparibas
Our employee networks
We want to make a career at Strutt & Parker a fulfilling and enriching experience for people from all backgrounds.
We are committed breaking down barriers are driving positive change within our own organisation and our sector. We know that the only way to affect change is to act and we promise to take action.
To find out how we are making improvements towards building a more diverse workforce and an inclusive culture, download our combined Gender & Ethnicity Pay Report.
- 86% of employees feel that the company is an inclusive place to work at and supports diversity (gender, age, ethnic origins, disability, sexual orientation and identity)
- 80% of employees feel they are treated with respect
Community
We know how important it is to many of our employees to be able to give back to their communities by supporting charities through volunteering and fundraising.
Every member of staff has one day each year to volunteer, either through one of our events or in their local community, for a cause they are passionate about. For those raising funds, you may be eligible for BNP Paribas’ matched funding which could see your charity fundraising pot topped up.
Employee Networks
Everybody at Strutt & Parker has access employee networks that are open to all, and we encourage all people to collaborate and connect with each other:
- MixCity - gender equality network
- Ability Network - raises awareness of disability related issues
- Early Careers Network - provides support to employees in the early stages of their careers, engaging them to feel more connected with the business as well as creating a sense of community
- Pride - creating a supportive working environment where colleagues, customers and clients from the LGBT+ community feel safe, respected and valued by all
- Multicultural - focuses on creating an inclusive environment by recognizing and celebrating the diverse cultures and traditions of our workforce
- Parents & Carers - helps create an effective support infrastructure to working families